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Frequently Asked Questions

  1. How much do you charge for delivery?

    IFR's transportation charge for residential and office furniture starts at $60.00. Please inquire with a sales consultant what the delivery charge would be for your area.

  2. Do I have to be present when the furniture is delivered?

    No. Either you, or another responsible person can be there to accept the delivery. This person will be responsible to inspect and sign for the furniture at that time.

  3. What types of payment do you accept?

    We currently accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, checks, cashiers check, bank cards, money orders, and cash.

  4. Will I need to put a deposit down at the time of my order?

    Yes. For all special orders we will require a minimum payment of 25% down. The remaining balance would be due on or before the time of delivery. All Clearance Center purchases must be paid in full.

  5. Do you offer any kind of financing?

    Yes. We offer financing through Citi Financial to qualified buyers with the following incentives:

    FOR FURNITURE PURCHASES & SPECIAL ORDERS
    Note: A 25% deposit is necessary for all NEW purchases.

    Sale Amount

    Duration of special terms

    $1000.00 - and up

    12 Months-No Interest, Minimum Payments Required


    Speak with a sales consultant for more information.

  6. What if I want to pickup my furniture?

    If you choose to pick up your furniture, you will need to call IFR at least 2 hours before you plan to arrive. You may pick up your items Monday thru Friday from 10:00 am to 4:00 pm, and Saturday by appointment only.

  7. I would like to protect my purchase. Do you offer any kind of fabric protection?

    Yes. We offer Masterseal fabric protection, designed to help your new purchase look and feel new as long as possible. A small investment for a long term benefit. Please inquire with a sales consultant for more details on this service.

  8. Do you sell pictures, lamps & accessories for the home?

    Yes. We have many of these items throughout our showrooms. We also feature many catalogs with further options for adding that special touch to your home.

  9. Do you only sell the items that are on your showroom floor?

    No. We have a wide selection of manufacturers that we can order from. You can customize your furniture to your taste, needs and budget by choosing different options such as frame, style, fabric, etc.

    Please direct any further inquiries to 1-800-347-9277 or email us.

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